Core Balance LLC Privacy Policy
Effective Date: September 29, 2026
Core Balance LLC (“Core Balance,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and how we handle information related to text messaging (SMS).
This Privacy Policy applies to information collected through our website, customer service communications, orders, and other interactions with Core Balance.
1. Information We Collect
Depending on how you interact with Core Balance, we may collect information such as:
- Name
- Mailing and shipping address
- Email address
- Telephone or mobile phone number
- Information related to products you purchase or inquire about
- Order and shipping information
- Communications you send to us
- Information you voluntarily provide through forms on our website
- Information collected automatically when you use our website, such as IP address, browser type, device information, and website usage information
We do not intentionally collect sensitive personal information unless it is necessary for a specific business purpose and provided by you.
2. How We Use Your Information
Core Balance may use the information we collect to:
- Process and fulfill orders
- Communicate with you about your orders
- Provide shipping and delivery updates
- Respond to questions, inquiries, and customer service requests
- Provide product information
- Communicate about products and services that may be of interest to you
- Send sales, special offers, promotions, and other marketing communications when you have provided the appropriate consent
- Improve our products, website, and customer service
- Maintain and administer our business operations
- Prevent fraud, misuse, or unauthorized activity
- Comply with applicable laws and legal obligations
3. Text Messaging and SMS Communications
If you choose to provide your mobile telephone number and opt in to receive text messages from Core Balance, we may use your mobile number to send messages related to:
- Customer inquiries and customer service
- Order confirmations and order status
- Shipping and delivery updates
- Product information
- Sales and special offers
- Promotions and marketing communications
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any Core Balance text message. You may reply HELP for assistance.
Consent to receive marketing text messages is not a condition of purchasing any product or service from Core Balance.
4. SMS Consent and Sharing of Mobile Information
No mobile opt-in or text message consent will be shared with third parties or affiliates for their own marketing purposes.
Core Balance does not sell or rent mobile telephone numbers or SMS opt-in information.
We may share information, including mobile telephone numbers, with service providers who perform services on our behalf, such as website hosting, order processing, shipping, customer service, communications, and text messaging services. These service providers may use information only as necessary to provide services to Core Balance and are not authorized to use SMS opt-in information for their own marketing purposes.
5. Information Sharing
Core Balance may share personal information with trusted service providers when reasonably necessary to operate our business, process orders, provide customer service, communicate with customers, or perform other business functions.
We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect the rights, property, or safety of Core Balance, our customers, or others.
We do not sell your personal information.
6. Cookies and Website Technologies
Our website may use cookies, analytics tools, pixels, and similar technologies to operate the website, understand website usage, improve our services, and support our marketing efforts.
You may be able to control certain cookies through your browser or device settings.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
8. Third-Party Websites and Services
Our website may contain links to third-party websites, services, or platforms. Core Balance is not responsible for the privacy practices or content of third-party websites.
We encourage you to review the privacy policies of any third-party websites or services you visit.
9. Your Choices
You may contact Core Balance to:
- Ask questions about the personal information we maintain about you
- Request correction of inaccurate information
- Request that we update your contact information
- Opt out of marketing communications
- Opt out of SMS communications by replying STOP
Certain transactional or legally required communications may continue even after you opt out of promotional communications.
10. Children's Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
11. Changes to This Privacy Policy
Core Balance may update this Privacy Policy from time to time. When changes are made, we will update the Effective Date at the top of this policy.
12. Contact Us
Core Balance LLC
PO Box 460
Weatherford, TX 76086
Phone: 800-872-3206
Email: sales@corebalanceus.com
Website: corebalanceus.com
Core Balance SMS Terms and Conditions
Effective Date: September 29, 2026
These SMS Terms and Conditions (“SMS Terms”) apply to text messages sent by Core Balance LLC (“Core Balance,” “we,” “us,” or “our”).
1. SMS Program
By providing your mobile telephone number and expressly opting in to receive text messages from Core Balance, you agree to receive SMS messages from us at the mobile number you provided.
Depending on the type of communication and consent you provide, messages may include:
- Responses to customer inquiries
- Customer service communications
- Order confirmations and order status updates
- Shipping and delivery notifications
- Product information
- Sales and special offers
- Promotions and marketing communications
2. Message Frequency
Messaging frequency may vary.
The number of messages you receive may depend on your interactions with Core Balance, your orders, and the types of communications for which you have opted in.
3. Message and Data Rates
Message and data rates may apply.
Your mobile carrier may charge you for text messages and data according to the terms of your wireless plan. Core Balance is not responsible for carrier charges.
4. Opting Out
You may opt out of receiving SMS messages from Core Balance at any time by replying STOP to any Core Balance text message.
After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed. You will no longer receive SMS messages from Core Balance unless you separately opt in again.
5. Help
For assistance with Core Balance text messages, reply HELP to any Core Balance text message.
You may also contact us:
Core Balance LLC
800-872-3206
sales@corebalanceus.com
6. Consent Is Not Required for Purchase
Consent to receive SMS messages is not a condition of purchasing any product or service from Core Balance.
7. Privacy
Core Balance respects your privacy.
No mobile opt-in or text message consent will be shared with third parties or affiliates for their own marketing purposes.
For additional information about how Core Balance collects, uses, and protects personal information, please review our Privacy Policy.
8. Changes to These SMS Terms
Core Balance may update these SMS Terms from time to time. Any changes will be posted on this page with an updated Effective Date.
9. Contact Us
Core Balance LLC
PO Box 460
Weatherford, TX 76086
Phone: 800-872-3206
Email: sales@corebalanceus.com
Website: corebalanceus.com
Core Balance Website SMS Consent Checkbox
Use this language next to the mobile-phone-number field on applicable website forms. The checkbox should be optional and unchecked by default.
☐ I agree to receive SMS messages from Core Balance regarding customer service, orders and shipping, product information, sales, special offers, and promotions. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase. View our Privacy Policy and SMS Terms and Conditions.
Implementation note: “Privacy Policy” and “SMS Terms and Conditions” should be clickable links to the corresponding pages on the Core Balance website.
